Terms and Conditions

Terms and Conditions of Use of White Rabbit Gaming (Pty) Ltd.

Acceptance The Use Of White Rabbit Gaming (Pty) Ltd. Terms and Conditions

Your access to and use of White Rabbit Gaming (Pty) Ltd. is subject exclusively to these Terms and Conditions. You agree not not use the Website for any purpose which is unlawful or prohibited by these Terms and Conditions. By using the Website, you are fully accepting the terms, conditions and disclaimers and if you do not accept these Terms and Conditions you must immediately discontinue use of the Website.


No content on the White Rabbit Gaming (Pty) Ltd. website should be understood to constitute advice and should not be relied upon in making or refraining from making, any decision.

Change of Use

White Rabbit Gaming (Pty) Ltd. reserves the right to:
3.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm White Rabbit Gaming (Pty) Ltd. shall not be liable to you for any such change or removal and.
3.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such changes.


Links to Third Party Websites

White Rabbit Gaming (Pty) Ltd. Website may include links to third party websites which are controlled and maintained by others. Any link to other websites is in no way an endorsement of such websites and you acknowledge and agree we are not responsible for the content or availability of any such sites.


All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to White Rabbit Gaming (Pty) Ltd. or otherwise used by White Rabbit Gaming (Pty) Ltd. as permitted by law.

In accessing the Website you agree you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

The use of automated systems or software to extract data from this website is prohibited unless you have directly concluded a written licence agreement with White Rabbit Gaming (Pty) Ltd. granting permission to access White Rabbit Gaming’s  price, stock, and listing information.

Disclaimers and Limitation of Liability

The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, White Rabbit Gaming (Pty) Ltd. will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

White Rabbit Gaming (Pty) Ltd. makes no warranty to the functionality of the Website being uninterrupted or error free, defects being corrected, or the Website or the servers makeing it available are free of viruses, or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of White Rabbit Gaming (Pty) Ltd. for death or personal injury as a result of the negligence of White Rabbit Gaming (Pty) Ltd. or of its employees or agents.


You agree to indemnify and not hold White Rabbit Gaming (Pty) Ltd. and its employees and agents liable for any and all legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against White Rabbit Gaming (Pty) Ltd. arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of South Africa and you hereby submit to the exclusive jurisdiction of the courts of the Republic of South African.

Delivery Information

All items listed on this website are not held in stock at our premises and are rather ordered from various suppliers as orders are placed. While we constantly update the site’s prices and product stock levels based on information from our suppliers so unfortunately we can’t always guarantee stock availability. You should receive an email with an estimated time of arrival for your delivery or a notification of any stock shortages. Certain items may have a slightly longer lead-time (due to needing to be assembled and tested). Should any item not be in stock with our suppliers, we will notify you as fast as possible. At which point, you will be able to choose a substitute, place the item on backorder, or cancel the item from your order.

Delivery Options:

  • Door-to-door Courier (via Collivery):

NOTE: Door-to-door Couriers do not deliver to PO Boxes. Please provide a Street Address at checkout.

By ordering from the website for delivery, you accept Collivery’s terms and conditions which can be read here: https://collivery.net/terms. Rates for delivery are calculated by Collivery based on dispatch from the nearest depot to the delivery address.

Collection from White Rabbit Gaming’s Offices:
We do not offer a collection option.

How long will delivery take?
Typically, we’ll get the courier to collect your order within 24 hours. If you’re not in one of the major centres then delivery may take 1 or 2 business days longer than you might usually expect. All packages are fully trackable and tracking numbers will be provided once your order has been shipped.

What happens if I don’t receive my order?
Email us immediately if any product is damaged or not delivered to you by our couriers, or parcel is undelivered. If any parcel is delivered by our couriers and appears to be damaged, please be sure to verify both the contents and condition of the consignment in the presence of the courier driver. Liability for any shipments sent from us ends with the obtainment of a signature from the consignee upon delivery of the goods.

Returns Policy

If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials which were part of the original purchase.

Should an opened product be returned, a 25% re-stocking fee will be charged, provided all the original packaging and all materials are provided with it. Should an opened item be returned without some or all of the original packaging and materials, White Rabbit Gaming reserves the right, at its sole discretion to levy an additional fee.

Goods returned in opened packaging need to be returned in a condition which is fit for resale. Software and consumables can only be returned if they have not been opened.

All products being shipped back to White Rabbit Gaming should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked. Should a product be damaged while being shipped to our offices; White Rabbit Gaming will not be liable for the damages. It is recommended to insure any items which you send to us.

All products sold by White Rabbit Gaming are covered by the manufacturer’s original warranty, which is at least 1 year from the date of order, unless otherwise stated. Some products have longer manufacturer warranties, and we honour these warranties as well.

Should you have a faulty item, contact us and we’ll assist you by providing you with the details for the return process. In this case, the customer will be responsible for arranging delivery of the faulty item back to White Rabbit Gaming, but White Rabbit Gaming will cover the return shipping costs back to the customer.

In the unlikely event a product sold by White Rabbit Gaming is DOA (Dead on arrival) or becomes faulty within 30 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways.